Shipping Policy

Effective Date: 5-12-2006

Thank you for shopping with Lash Lab. This Shipping Policy explains how orders are processed, shipped and delivered when you purchase from our website, LashLab.net

Order Processing Time

All orders are processed within [1–3 business days], excluding weekends and holidays. Orders placed after [cut-off time, if applicable] or on weekends or holidays will be processed on the next business day.

Please note that processing time is separate from shipping time.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing) are as follows:

Standard Shipping: [X–X business days]

Expedited Shipping: [X–X business days]

Overnight Shipping: [X business day, if offered]

Delivery times are estimates and are not guaranteed.

Shipping Destinations

We currently ship to:

United States (including Alaska and Hawaii)

U.S. Territories: [List if applicable]

International Destinations: [If applicable]

If international shipping is available, please note that customs fees, duties, taxes, and import charges are the responsibility of the customer and are not included in shipping costs.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to update.

Shipping Carriers

We use reputable shipping carriers, which may include:

USPS

UPS

FedEx

Other regional or national carriers

Carrier selection is at our discretion unless otherwise stated at checkout.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses. Orders returned to us due to address issues may require additional shipping fees to be reshipped.

Lost, Stolen or Damaged Packages

Lash Lab is not responsible for packages that are lost, stolen, or damaged after delivery has been confirmed by the carrier. If your package arrives damaged, please contact us within [X days] of delivery with photos of the damage so we can assist you.

For lost or stolen packages, please contact the carrier directly and notify us so we can provide any necessary documentation.

Delays

Shipping delays may occur due to circumstances beyond our control, including weather conditions, carrier delays, holidays, or high order volume. We appreciate your patience and understanding.

Hazardous Materials and Cosmetic Regulations

Some cosmetic products may be subject to shipping restrictions due to regulations (such as alcohol-based products). Shipping availability and methods may vary depending on destination and carrier policies.

Returns Due to Refused or Undeliverable Packages

If an order is refused or returned to us as undeliverable, shipping charges are non-refundable. Any additional fees incurred may be deducted from your refund, if applicable.

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the Site with an updated effective date.

If you have any questions about this Shipping Policy, please contact us:

Lash Lab

Email: PP@LashLab.net